Our Commitment to Quality

At Uniblinds, we take pride in delivering high-quality blinds, shutters, and security doors crafted with precision and care. With over 30 years of experience, we guarantee that our products meet the highest standards and provide lasting value to our customers.

Comprehensive Warranty Coverage

Uniblinds is pleased to offer a comprehensive 10-year warranty on all our products. This warranty covers any manufacturing defects, ensuring you enjoy peace of mind with your purchase.

Warranty Details

  • Duration: Our warranty covers a period of 10 years from the date of installation.
  • Coverage: We will repair or replace any products deemed to have manufacturing defects.
  • Eligibility: The warranty applies to the original purchaser and requires proof of purchase.

What is Not Covered

While our warranty is extensive, it does not cover:

  • Normal wear and tear
  • Damage from misuse, neglect, or accidents
  • Exposure to extreme weather conditions
  • Natural changes in materials over time
  • Electrical work or battery replacements
  • Movement of structure and house defects

Making a Warranty Claim

To make a warranty claim, please contact our customer service team with your proof of purchase. Our team will assess the issue and provide a solution promptly.

Warranty Exclusions

Our warranty does not cover:

  • Damage caused by improper cleaning methods or the use of unapproved cleaning agents.
  • Modifications made by anyone other than an authorised Uniblinds technician.
  • Issues arising from incorrect measurements provided by the customer.
  • Installation of products in environments with corrosive elements or high humidity.
  • Weather events

Maintenance Tips

To ensure the longevity of your blinds and shutters:

  • Follow our cleaning and maintenance guidelines.
  • Avoid using harsh chemicals or abrasive materials.
  • Regularly check and maintain the moving parts.

Customer Support

For any questions or assistance, our customer support team is here to help. Contact us at 1300 864 254 or visit our nearest store.

How to Claim Your Warranty

  1. Contact our customer service team with your proof of purchase.
  2. Provide details of the issue along with photos if possible.
  3. Our team will arrange for an inspection and determine the best course of action.

Peace of Mind Guarantee

At Uniblinds, we stand by the quality of our products and services. If any issues arise, our team is here to ensure your complete satisfaction. Trust Uniblinds for reliable, high-quality window coverings that stand the test of time.

For any questions or to initiate a warranty claim, please contact us at 1300 864 254